Privacy Policy
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
ProCon Automatic Systems GmbH
Bettwiesenweg 18
D 35325 Mücke
Germany
Phone: +49 (0)6400 / 95691 0
E Mail: info@procononline.de
Website: www.procon-grumbach.de
2. General Information on Data Processing
Protecting your personal data is important to us. Personal data is processed exclusively in accordance with applicable legal regulations, in particular the General Data Protection Regulation (GDPR) and applicable national data protection laws.
The use of our website is generally possible without providing personal data. However, the use of certain services may require the processing of personal data.
3. Categories of Processed Data
We may process the following categories of personal data:
• Name and contact details
• Company and billing information
• Telephone numbers and email addresses
• Communication content
• Contract and payment data
• Technical usage data such as IP address, browser type, and access times
• Device and diagnostic data related to internet connected features or remote support
4. Purposes of Processing
Personal data is processed for the following purposes:
• Processing inquiries
• Performing contracts and services
• Technical support and remote maintenance
• Communication with customers and business partners
• Improving our products and services
• Compliance with legal obligations
• IT security and system protection
5. Legal Basis of Processing
Personal data is processed on the basis of:
• Art. 6 para. 1 lit. a GDPR
Consent
• Art. 6 para. 1 lit. b GDPR
Contract performance or pre contractual measures
• Art. 6 para. 1 lit. c GDPR
Compliance with legal obligations
• Art. 6 para. 1 lit. f GDPR
Legitimate interest in a secure and efficient business operation
6. Cookies
Our website may use cookies and similar technologies to:
• ensure website functionality
• improve user experience
• optimize technical processes
• perform statistical analysis
Where legally required, non essential cookies are used only after obtaining prior user consent.
7. Server Log Files
When visiting our website, technical information may automatically be collected, including:
• IP address
• Browser type
• Operating system
• Date and time of access
• Referrer URL
• Accessed pages
This data is used exclusively for the technical operation, stability, and security of the website.
8. Contact
If you contact us by email, contact form, or telephone, the transmitted data will be stored for the purpose of processing your request.
9. Remote Support and Internet Connected Functions
When using remote support or internet connected features, technical device and diagnostic data may be processed.
Processing is carried out solely for diagnostics, monitoring, software updates, technical support, and system security.
10. Disclosure of Data
Personal data is disclosed only:
• where legally permitted
• where necessary for contractual performance
• based on your consent
• or where legally required
11. Data Retention
Personal data is stored only for as long as necessary for the respective purposes or as required by statutory retention obligations.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
• unauthorized access
• loss
• manipulation
• destruction
• unauthorized disclosure
13. Rights of Data Subjects
You have the following rights in particular:
• Access
• Rectification
• Erasure
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent
You also have the right to lodge a complaint with a competent supervisory authority.
14. External Links
Our website may contain links to external third party websites. We assume no responsibility for their content or privacy practices.
15. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy in order to reflect legal, technical, or organizational changes.
The current version of this Privacy Policy is always available on our website.